Iyo Yakazara Nhungamiro yeHotera Kamuri Mahwendefa

Nyika yekugamuchira vaeni iri kuita shanduko yedhijitari nekuvandudzwa kwemahotera maapuro, nharembozha dzekutarisa-mukati, eco-inoshamwaridzika midziyo, isina-yekuonana zvinowanika, nezvimwe.Tech kufambira mberi kuri kudzorera zvekare mukamuri yevaenzi chiitiko.Mazhinji mabhurendi mahombe zvino anobatsira vafambi vane tech-savvy uye vari kugara vachishandisa tekinoroji itsva, ine hunyanzvi hwemahotera: Digital room kiyi, izwi-activated climate controls, room service apps, uye mahwendefa emuhotera, kutaura mashoma.
Ziva zvese zvaunoda kuziva nezvematafura emakamuri ehotera
Chii chinonzi mahwendefa emuhotera?
Mahotera mazhinji ari kupa vaenzi vavo mahwendefa emukamuri ega ekushandisa panguva yavanenge vari.Inoshanda semahwendefa epamba atinoziva, mahwendefa emukamuri yepahotera anopa vaenzi mukana wekukurumidza kuapps dzinobatsira, masevhisi emahotera, zvekudya nezvekudya, uye kutaurirana pasina kuonana nevashandi vepahotera.Mapiritsi evaenzi anogona kushandiswa kuodha sevhisi yemukamuri, kukurumidza kuwana "infotainment," kuchaja zvishandiso, kubatanidza kune masevhisi ekutepfenyura, kutsvaga maresitorendi emuno, kuita shanduko pakuchengetedza, nezvimwe zvakawanda.

Sei mahwendefa emakamuri ehotera aripo?

Kupfuura nakare kose, vafambi vari kukumbira uye kutarisira kuwana tekinoroji inoita kuti kufamba kwavo kuve nyore.Maererano neTravelport's 2019 Global Digital Traveler Research, iyo yakaongorora vanhu 23 000 vanobva kunyika 20, vafambi vemazera ose vakawana kutikuva ne "chiitiko chakanaka chedhijitari"chaive chikamu chakakosha chechiitiko chavo chekufamba.Mahwendefa emukamuri yepahotera anogona kupa vashanyi vari mumba mukana kune zvakasiyana siyana zvekubatsira, masevhisi, uye ruzivo - pazvigunwe zvavo.

Pamusoro pekuvandudza ruzivo rwevaenzi, mapiritsi emukamuri repahotera anogona kubatsira varidzi vemahotera kunatsiridza mashandiro emahotera.Nechizvino-zvino mukamuri tekinoroji yetafura, mamaneja emahotera anogona kushanda kuti abvise kupambadza mari, kuderedza mari yevashandi yakawandisa, uye kuvandudza kushanda kwehotera, zvichigona kubatsira kuchengetedza huwandu hwakakura hwemari.Vagari vemahotera vanogona kushanda nemapiritsi emukamuri kuti vaderedze mitengo yakawandisa iyo inogona kuzoiswazve muhotera kuti ibatsire nzvimbo yacho nevashandi vari mune dzimwe nzvimbo.

Mapiritsi emukamuri yehotera anogona kuvandudza ruzivo rwevaenzi

Maererano ne2018 JD Simba North America uye Hotera Yekugutsikana Kwevaenzi, kupa hotera yekamuri piritsi kune vaenzi kwakatungamira kune 47-point kukurudzira mukugutsikana kwevaenzi.Chirevo ichi chinoti kwakawedzera kugutsikana nekugona kwevaenzi kugara vakabatana uye nekukurumidza kuwana ruzivo rwavari kutsvaga.

Tanyora gumi dzenzira idzo mahwendefa emuhotera ari kutovandudza ruzivo rwevaenzi pazasi.

1. Mahwendefa emukamuri yepahotera anogona kubatana nemaapuro kuti ape mamwe masevhisi kuvaenzi: kuodha chikafu, kugadzira nzvimbo yekudyira, kukumbira sevhisi yekamuri, kubhuka matikiti ekukwezva, uye mamwe mabasa anobatsira.At11 Howard hotera muNew York, vashanyi vanogashira piritsi remukati-mukamuri rakazara nemaapuro ebasa remukamuri, kutepfenyura bhaisikopo, nezvimwe.
2. Batanidza zvisina musono kune inopindirana mu-mukamuri smart TV uye zvimwe zvishandiso zvine piritsi remuhotera.Mahwendefa mazhinji emukamuri anobvumira vashanyi kuti vapinde mukati, kukanda, kana kuyerera kubva kumidziyo inowirirana kuitira kuti vakwanise kubatana nevaraidzo yavanofarira chero kupi.
3. Ipa vaenzi kugona kutsvaga pamhepo kana kutarisa paindaneti pasina kubatana pamidziyo yavo.
4. Mahwendefa mazhinji anobvumira vaenzi kuti vagadzirise kugara kwavo muhotera kuti vawedzere humwe husiku, kukumbira kunonoka kubuda, kuwedzera kudya kwemangwanani kumuenzi, kana zvimwe zvinogadziridza nekukurumidza.
5. Vaenzi vanogona kuwana mhinduro dzemibvunzo nezvekugara kwavo nekukasira kuwana marongero ehotera uye ruzivo rwakadai seruzivo rwenzvimbo, maawa ekushanda, ruzivo rwekufonera, uye zvimwe zvakakosha zvehotera.
6. Vafambi vanogona kugadzirira kushanya kwavo kwemudhorobha nekutarisa mamiriro ekunze patafura yavo yekamuri yehotera.Vaenzi vanogona kutarisa kaviri kana vachida kubata amburera kana windbreaker vasati vasvetukira parifiti, kuchengetedza rwendo rwekudzoka mukamuri.
7. Vaenzi vepamba vanogona kusimbisa zvido zvekuchengetedza imba, zvikumbiro zvakakosha, uye kutaurirana rumwe ruzivo nechikwata.Mamwe mahwendefa emukamuri anobvumira vaenzi kukumbira nguva yakatarwa yebasa rekudzima, kukumbira kuti vasanetswa, kana kuvandudza ruzivo rwevaenzi rwakadai sekusawirirana nemapiro eminhenga, mapefiyumu, kana zvimwewo zvavanofarira.
8. In-room tablet tekinoroji inogona kubatsira kuvandudza kuchengetedzwa kwemuviri kwevaenzi kuburikidza nekusabatika kutaurirana.Mapiritsi emakamuri ehotera anogona kubatanidza vaenzi kumabasa akasiyana-siyana, pamwe chete nevashandi vepahotera, pasina chikonzero chekubatanidza chiso nechiso nevashandi vepahotera kana vamwe vaenzi.
9. Mahwendefa anogona kubatsira kuchengetedza kuchengetedzwa kwedhijitari kwevaenzi vehotera.Iine piritsi remukamuri, hapana chikonzero chekuti vaenzi vabatanidze midziyo yavo neruzivo rwakadzama kune tekinoroji yemukamuri kunze kwekunge vada.Vepahotera vanogona kubatsirachengetedza vaenzi nehunyanzvi hwekuita hotera.
10. Kupa vashanyi mukamuri tekinoroji kunowedzera pfungwa yeumbozha pakugara kwavo muhotera, sevafambi vazhinji vemazuva anobatanidza yepamusoro-soro nepamusoro-tech.PaHotera Commonwealth, Boston, vashanyi vanogona kugara pamachira ekuItaria anounzwa kunze kwenyika uku vachiodha tumwe tunonaka pakati pehusiku patafura yavo yekamuri yepahotera.
    

    Matafura emakamuri emuhotera angabatsira sei kushanda kwehotera

    Pamusoro pekuvandudza ruzivo rwevaenzi, kuwedzera mahwendefa emuhotera kumakamuri evaenzi kunogona kubatsira kurerutsa mabasa mazhinji emahotera nekuvandudza ruzivo rwevashandi vepahotera.

    • Navigate kushomeka kwevashandi.Iine madhijitari ekutarisa-musarudzo, keyless yekupinda mukamuri, uye maturusi ekutaurirana asingabatike, mahwendefa anogona kutora akawanda mabasa anobatsira mahotera.Tekinoroji yepiritsi inogona kubvumira mushandi mumwechete kuti akurumidze kutaura nevaenzi vakawanda kubva kunzvimbo imwe chete, kuchengetedza nguva uye kuderedza kudiwa kwevashandi vanorema.Hapana chinogona kutsivakuhaya vashandi vepahotera vakazvipiranhengo dzine mwoyo wokugamuchira vaeni, hongu.Asi mahwendefa emukamuri yepahotera, zvisinei, anogona kubatsira boka rine vashandi vashoma kuti rirambe riripo panguva iripo, uyewo kubvumira mamaneja emahotera kusvetukira nekukurumidza apo uye kupi rubatsiro runodiwa.
    • Wedzera purofiti yehotera.Shandisa mahwendefa emukamuri yehotera kusimudzira masevhisi ekudyira, mapakeji epa spa, uye mamwe masevhisi uye zvinowanika zviripo pakutenga vaenzi.Hunza imwe mari yehoteranekurodha anoyevedza edhijitari ad mishandirapamwe kana piritsi-ega makuponi emahotera masevhisi.
    • Kuvandudza digital marketing.Mhanyaikushambadzira kwemahotera ehoteramishandirapamwe uye zvinopihwa zvekusimudzira pamapiritsi evaenzi kuyedza mukurumbira wavo.Gauge in-house mutengi mhinduro usati wadyara mune yakakura kwazvo kushambadzira mushandirapamwe.
    • Bvisa kushandisa zvisina mari.Mahotera anogona kushandisa mahwendefa emukamuri kubatsira kudzikisira kana kubvisa mari yakawandisa, sekudhinda.Tumira vaenzi zvigadziriso zvehotera, ruzivo rwenzvimbo, uye ruzivo rwekuchengetera kuburikidza nemapiritsi emukamuri kuti uteme mari yepepa uye yekudhinda, pamwe nemukati-mukamuri.hotera yekutengesa chibatiso.
    • Bata nevaenzi.Tafura yemukati-mukamuri inzira iri nyore kushandisa yekutaurirana ine kugonakukwezva uye kusanganisa vaenzinekupa ruzivo rwakakosha uye rwakakodzera.
    • Siyanisa unyanzvi hwekukurukurirana.Natsa kutaurirana pakati pevaenzi nevashandi uye kukunda zvipingamupinyi zvemutauro uchishandisa piritsi remukamuri repahotera rinoturikira ruzivo mumitauro yakasiyana-siyana.
    • Rambai nemakwikwi.Gara uchikwikwidzana nemahotera akafanana mumusika wako nekupa vaenzi zvakafanana, kana zvisiri zvepamusoro, zviitiko zvedhijitari.MukupinduraJD Power's 2018 chirevo,Jennifer Corwin, Associate Practice Lead for the Global Travel and Hospitality Practice, akati, “Makore emari yekudyara mari mumipiro yakadai sematerevhizheni emhando yepamusoro uye mapiritsi emukamuri akasiya chiratidzo chawo.”Mahotera anotarisa kuti arambe achikwikwidza muindasitiri inogara ichishanduka anofanirwa kutarisisa mamiriro etekinoroji.Kutadza kuunza tekinoroji yevaenzi mukamuri pamwero wakafanana newakocomp setvanokwanisa kusundidzira vangangove vashanyi kumahotera ane zvakawanda zvetekinoroji-zvakakwirira.
      

      Kusarudza iyo chaiyo hotera yekamuri piritsi yepfuma yako

      Sezvinoita mamwe akawanda madhijitari masisitimu, iyo chaiyo mhando inonyatsokodzera kune yega yega hotera inosiyana zvichienderana nezvinodiwa zveimba yacho.Nepo zvivakwa zvihombe zvine masevhisi ekudyira zvichigona kubatsirikana zvakanyanya kubva patablet ine zvakawanda zvinogoneka zvekuodha sarudzo, hotera ine vashandi vashoma inogona kubatsirwa zvakanyanya kubva kune sisitimu ine tarisiro yakasimba pakukurukurirana kusina musono uye kutema data.

      Tsvagurudza akasiyana mahwendefa masystem, verenga wongororo, uye bvunza vaunoshanda navo kune yavo-mukamuri yevaenzi tekinoroji kurudziro.Sarudza piritsi rakagadzirirwa kuvandudza nzvimbo idzo nzvimbo yako inogona kunyanya kubatsirwa nerubatsiro rwedhijitari.Tsvaga piritsi rakagadzirirwa kubatanidza nePMS, RMS uye POS yehotera yako, kana zvichiita.

      Mibvunzo inowanzo bvunzwa nezve mahwendefa emuhotera

      Mahwendefa emukamuri yepahotera haabhadharwi here?

      Mahwendefa emukamuri yepahotera anowanzo mahara kuti ashandiswe mudzimba dzevaenzi.Nepo kuodha sevhisi yemukamuri, yekudyira, masevhisi espa, kana varaidzo ingauya neimwe mutengo, mahotera mazhinji anosanganisira kushandisa piritsi remukamuri mukamuri mumutengo wekamuri.

      Chii chinonzi guest room tablet technology?

      Mahotera pasi rese ari kutora mukana wemu-room tablet tekinoroji.Tekinoroji iyi inobvumira vashanyi vepahotera kuti vakurumidze kuwana uye kudzora zvishandiso zvemukati-mukamuri, kuwana masevhisi ekuodha, kutaurirana nevashandi vepahotera nezvimwe - zvese kubva mukugadzikana nekuchengetedzeka kwekamuri yavo yehotera.Tekinoroji yepahotera yepahotera inopa vashanyi mukana kune akatevedzana masevhisi nekupopa kwechekikirini.

      Mahwendefa emuhotera akachengeteka here kushandisa?

      Mazhinji, kana asiri ese, mahotera epahotera mabhureki anodada nekugona kwavo kuchengetedza ruzivo rwakadzama kune vese vaenzi vehotera nevaenzi.Mahwendefa emukamuri anobatsirawo kudzivirira kusangana pakati pevaenzi nevashandi, kusimudzira hutano nekuchengetedzeka kwevaenzi.Mahwendefa emukamuri yepahotera anogona kupawo nzira inokurumidza kujeka yevashandi vepahotera kuti vataure nevaenzi vakawanda panguva imwe chete kana pakaitika dambudziko.